Terms & Conditions

Terms & Conditions

Last Updated: [Date]

Welcome to digivisual. These Terms & Conditions govern your use of our website and the digital marketing, graphic design, website design, social media management, and other services we provide.

By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Our Services

digivisual provides digital marketing and creative services designed to help businesses improve their online presence and achieve their marketing goals. Our services may include:

  • Search Engine Optimization (SEO)
  • Social Media Marketing
  • Google Ads / PPC
  • Email Marketing
  • WhatsApp Marketing
  • Graphic Design
  • Website Design and Development
  • Online Promotion and related digital marketing services

The scope of work, deliverables, timelines, and pricing will be agreed upon with the client before the commencement of a project.

2. Eligibility

You must be legally capable of entering into a binding agreement to use our services. If you are engaging our services on behalf of a business or organization, you confirm that you have the authority to accept these Terms & Conditions on its behalf.

3. Client Responsibilities

To ensure the successful completion of a project, clients are responsible for:

  • Providing accurate and complete information, content, images, logos, and other materials required for the project.
  • Providing timely feedback, approvals, and access to relevant accounts or platforms.
  • Ensuring that all materials supplied to digivisual are legally owned or properly licensed.
  • Reviewing and approving deliverables within the agreed timeline.

Delays caused by missing information, late approvals, or other client-related issues may affect the project timeline.

4. Project Scope and Revisions

All projects will be completed according to the agreed scope of work. Any additional services, features, or changes outside the original scope may be subject to additional charges.

The number of revisions, where applicable, will be agreed upon before the project begins. Requests beyond the agreed revision limit may incur additional fees.

5. Payments and Pricing

  • Service fees, payment schedules, and applicable taxes will be communicated before the project begins.
  • An advance payment may be required to confirm a project or reserve our services.
  • Payments must be made according to the agreed schedule.
  • Work may be paused if payments are delayed.
  • Additional work requested outside the agreed scope may be charged separately.

All payment terms will be confirmed in writing between digivisual and the client.

6. Digital Marketing Results

Digital marketing involves various external factors, including market conditions, competition, advertising platform policies, search engine algorithms, and audience behavior.

While we aim to deliver effective strategies and quality services, digivisual does not guarantee specific rankings, leads, sales, website traffic, advertising results, or business revenue.

Any projections, estimates, or expected outcomes discussed during a project are for guidance only and are not guaranteed results.

7. Advertising Platforms and Third-Party Services

Our services may involve third-party platforms such as Google, Meta, Instagram, WhatsApp, email service providers, hosting companies, and other digital tools.

We are not responsible for changes, interruptions, account restrictions, policy decisions, technical issues, or service failures caused by third-party platforms. Advertising budgets and third-party charges are separate from our service fees unless otherwise agreed in writing.

8. Intellectual Property

Unless otherwise agreed in writing:

  • Clients retain ownership of the original materials they provide to digivisual.
  • Upon full payment, the client will receive the agreed final deliverables created specifically for the project.
  • digivisual retains ownership of its pre-existing tools, templates, methods, processes, and reusable resources.
  • Third-party fonts, images, plugins, software, and other licensed materials remain subject to their respective license terms.

We may request permission to display completed work in our portfolio or marketing materials. We will respect any written confidentiality restrictions agreed with the client.

9. Website Content and Client Materials

Clients are responsible for ensuring that the content, images, trademarks, and other materials they provide do not infringe the rights of any third party or violate applicable laws.

digivisual reserves the right to refuse or discontinue work involving unlawful, misleading, or infringing content.

10. Confidentiality

We respect the confidentiality of information shared with us during a project. Both parties agree to take reasonable steps to protect confidential business, technical, and project-related information.

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

11. Cancellation and Termination

Either party may request cancellation or termination of a project, subject to the agreed payment and cancellation terms.

Fees for work already completed, approved expenses, and non-refundable payments may remain payable. Any refund, where applicable, will be handled according to the written agreement between the parties.

digivisual may suspend or terminate services if a client fails to make payments, provides unlawful content, or materially breaches these Terms & Conditions.

12. Limitation of Liability

To the extent permitted by applicable law, digivisual shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Our total liability, where legally permitted, shall not exceed the amount paid by the client for the specific service giving rise to the claim.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.

13. Website Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems or accounts.
  • Copy, reproduce, or misuse our website content without permission.
  • Introduce harmful code, malware, or other disruptive material.
  • Use our website in a way that may damage its functionality or security.

14. Privacy

Your use of our website may also be subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Changes to These Terms

digivisual reserves the right to update or modify these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed by the laws of [India / Your State or Country]. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of [Your City, State, Country], unless otherwise required by applicable law.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Business Name: digivisual
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]

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